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Direct Telephone Banking

Direct Telephone Banking

Simple, Secure Phone Banking for Your Everyday Needs

Banking by phone is easy with CUSB Bank. All you need is your account number and a four-digit Personal Identification Number (PIN), which you’ll create the first time you use the service. Make sure you’re calling from a touch-tone phone or a rotary phone set to “tone.”

Direct Telephone Banking Benefits 

Our Direct Telephone Banking gives you fast, convenient access to your accounts—anytime, anywhere. You can:

  • Check your account balance
  • Review your account history
  • Transfer funds
  • Make payments
  • Find bank location information
  • Change your PIN

How It Works

CUSB Bank Direct is simple, secure, and always confidential. Your account information reflects activity from the previous business day.

  1. Dial 547-CUSB or 1-888-CAL-CUSB.
  2. Choose from the MAIN MENU.
  3. Enter your Account number.
  4. Enter your PIN number.

*Your PIN is established the first time you use the phone service.


Download a digital how-to graphic here.