CUSB Bank Switch Kit

Yes. ClickSWITCH uses the latest in online encryption protection to gather and store your switch information. Additionally, our facilities adhere to the highest industry standards with regard to the security of your personal information.

Submitting a switch typically takes less than 90 seconds.

You’ll need to gather all of your automatic payment and direct deposit information to get your switches started. A previous statement is a great source of information for the automatic payments and direct deposits tied to an account.

Getting started with ClickSWITCH is easy! Once you’ve been enrolled at account opening, you’ll need the SwitchTRACK code provided to you during enrollment, or you can activate your ClickSWITCH account through a mailing that you'll receive. Want to sign up now? Fill out the ClickSWITCH sign up form.

CUSB Bank provided you with a SwitchTRACK code form when you opened your account at the branch. If you fill out the sign up form online, your code will be mailed to you within 3-5 business days of signing up.

Companies require specific information to ensure your identity and to update the account information in their system.

Switches are processed and sent out within 24 hours of the switch being submitted. Once a company receives the form, automatic payment and direct deposit switches typically take 5-15 business days. Since the timeframe depends on the company receiving the switch request, it’s always a good idea to review your switch status page for the most current information regarding each switch and to continue monitoring your accounts. Timing for each switch can vary depending on the type of payment or deposit, the biller or depositor and the method needed to switch the payment or deposit.

We display the status for each automatic payment or direct deposit in the Status column. If a switch shows as “Completed” there’s no need to contact the biller or depositor. For switches that are marked as “Mailed” for more than 15 business days, you may want to contact the biller or depositor to confirm the status and see if the company needs additional information.

An automatic payment is a regular, ongoing payment that is initiated externally to your bank account, such as a monthly insurance bill, utility payment or automobile loan payment.

A direct deposit is any payment that you receive from an organization directly into your account. These could include payroll direct deposits, government direct deposits (Social Security, Disability, etc.) and dividend direct deposits from investment accounts.